We keep working.
We'll continue refining the deliverable at no additional cost until it meets the agreed standard.
Our Guarantee
Most consulting firms bill for time. We bill for outcomes. Every Sysiphany engagement begins with a clearly defined scope, fixed fee, and agreed success criteria. A portion of the project fee reserves development capacity and begins execution.
If we fall short
The remaining balance isn't due until the agreed deliverables meet the standard we defined together.
We'll continue refining the deliverable at no additional cost until it meets the agreed standard.
If we can't earn your confidence, you owe nothing further.
Defined up front
Every engagement begins with the operating details that matter: what we are building, what it costs, and what success looks like.
The deliverable and its boundaries are clear before execution starts.
The project cost is set up front, so the engagement does not drift into hourly billing.
We define the approval standard together, in writing.
A portion of the project fee reserves development capacity and begins execution.
The remaining balance is tied to the standard we defined together.
That gives both sides a clear line to measure against before the final payment is approved.
Clear before work starts.
What We Guarantee
You decide whether we've earned it.
Not a committee. Not buried legal language.
You.
The deliverable matches the agreed scope.
The deliverable is actionable.
Documentation and handoff are included where specified.
Your team can realistically use what we've built.
If we miss the mark, we continue working until it's right - or we don't earn the final payment.
What This Means For You
The goal isn't to promise impossible refunds.
The goal is to make sure we only get fully paid when we've delivered what we promised.
That's the deal.
And it's the same deal we'd want if we were sitting on your side of the table.
Why We Work This Way
Our model aligns our incentives with yours.
We only succeed when the work is complete, usable, and valuable enough that you're comfortable approving the final payment.
No hourly billing. No endless retainers. No marketing theater.
Just a shared commitment to getting it right.
Ready
Book a Discovery Call. 30 minutes. No cost. No pressure. Leave with a clear recommendation either way.
Every engagement backed by our 100% Satisfaction Guarantee.