Our Guarantee

You're happy, or you don't pay.

Most consulting engagements end with an invoice and a shrug. We don't work that way. Every engagement with Sysiphany - workshop, audit, roadmap, or implementation - is backed by a simple promise.

No invoice if we miss No black-box retainers No awkward negotiation

The Promise

If you're not satisfied with the work, you have two options.

We don't sell hours. We sell outcomes.

OPTION.01

Pay nothing.

Walk away. No invoice, no kill fee, no awkward negotiation.

OPTION.02

Keep going.

We continue working at no additional cost until the deliverable meets the standard we agreed on at the start.

Why we can offer this

Before any engagement begins, we define - in writing - exactly what "done" looks like.

Workshop

Your team leaves with a documented decision framework and three prioritized next actions.

Systems Audit

A Notion roadmap with prioritized fixes, automation targets, and an AI-fit matrix.

Modernization Roadmap

Implemented changes measured against the OKRs we agreed on at kickoff.

AI Integration with Change Management

Working systems in production, with adoption metrics and team training documented.

If we deliver what we promised, you pay. If we don't - or if what we delivered doesn't actually solve your problem - you don't.

That's not a marketing line. It's how the contract is written.

Your call. Every time.

What satisfied means

“Satisfaction” is not a vibe. It is a checklist.

“Isn't 'satisfaction' subjective? Couldn't a client just refuse to pay?”

In practice, no - because we define the success criteria up front, together. Both parties sign off before work begins.

If the deliverable hits the checklist, the engagement is complete. If it doesn't, we keep working or you keep your money.

We have never had a client refuse to pay for honest, scoped work. We have also never billed for work that missed the mark.

What This Is Not

We guarantee our work, not the weather.

To keep this fair on both sides, the guarantee covers the quality and completion of our work - not factors outside our control.

It does not cover:

  • Scope changes you request mid-engagement
  • Third-party software costs, licenses, or infrastructure fees
  • Outcomes that depend on your team adopting the systems we build
  • Results in a different timeframe than the one we agreed on

In other words: we guarantee our work, not the weather.

Why This Matters

The industry default is broken.

The AI consulting space is full of black-box engagements, open-ended retainers, and “trust us” pricing. Most founders we talk to have been burned at least once.

Our guarantee exists because we think the industry default is broken. A real partnership shouldn't require you to take the financial risk for someone else's expertise.

If we're as good as we say we are, we should be willing to stand behind it. We are. So we do.

Ready

Ready to stop pushing the boulder uphill?

Book a Discovery Call. 30 minutes. No cost. No pressure. Leave with a clear recommendation either way.

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Every engagement backed by our 100% Satisfaction Guarantee.

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